Universal Credit and Rent Arrears


We are holding a webinar entitled 'Universal Credit and Rent Arrears’ on 29th July 2021.

The webinar will last about an hour and costs £30 plus value added tax (a total of £36).

This webinar looks at how Universal Credit is being introduced, the effect that it is having on rent collection and arrears and at how rent arrears can best be managed both generally and as tenants move to Universal Credit.

Rent arrears are an increasing problem in both local authorities and housing associations. The roll-out of universal credit is bringing further challenges and is driving increases in rent arrears. There is therefore a need to understand how universal credit works, including alternative payment arrangements, and how to manage rent arrears effectively.

The webinar also looks at rent management strategy, value for money and how to move from ‘cure’ to ‘prevention’.

If you want to be up to date with universal credit and the management of rent arrears, this is the webinar for you!

The webinar will address the following questions:

  • How does Universal Credit work and what effects is it having on rent collection and arrears?
  • How do Alternative Payment Arrangements work?
  • How can Value for Money be achieved?
  • How to develop a Rent Management Strategy?
  • How to shift focus from Cure to Prevention?

The presenter will be Adrian Waite, who is well known for his ability to explain complex financial matters clearly.To view his biography, please click here.

It is possible to ask questions during and after the webinar. The webinar is also accompanied by a very useful briefing paper that will be provided to participants alongside a copy of the presentation used. A recording of the webinar is available after it is completed. Participants will also be provided with Continuing Professional Development (CPD) certificates.

To make a booking, please click on of the following link:


AWICS offers Webinars on a broad range of subjects relevant to public services, local government, housing and finance.

Whether or not you have ever attended an AWICS webinar, we would like to know about your views on webinars. We would therefore be grateful if you could complete our short survey that you can find by clicking HERE

If you would like to view an explanatory note about how our webinars work please click HERE
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