Independence...Integrity...Value

Introduction to Service Charges in Social Housing

Webinars

We are holding webinars entitled 'Introduction to Service Charges in Social Housing’ during November and December 2020. These webinars give an introduction and overview of this important subject and are fully up to date with all developments. They are suitable for people in England, Scotland and Wales; and for people in housing associations or local authorities.

There are three webinars:

  • Introduction to Service Charges - 25th November 2020 at 2.00pm
  • How to calculate and de-pool Service Charges - 3rd December 2020 at 2.00pm
  • Service Charges, Housing Benefit, Universal Credit and Customer Service - 9th December 2020 at 2.00pm

Each webinar will last about an hour and costs £30 plus value added tax (a total of £36).

These webinars are comprehensive and are designed for people who are not experts in service charges, but who need to understand the basics and achieve an overview of what is going on. They are suitable for councillors, board members, housing managers, tenant representatives, finance staff who have limited experience of local authority housing finance and others who realise that an understanding of service charges can place them at an advantage!

  • Introduction to Service Charges considers differences in approach between housing associations and local authorities and in England, Scotland and Wales; Financial context of local authorities and housing associations; Regulatory requirements; Service charges for revenue and capital costs; Service charges for tenants and leaseholders; Tenancies and Leases; Consultation requirements especially for capital works; the impact of government rent & service charges policies; Reserve Accounts and Sinking Funds; recent Tribunal cases.
  • How to calculate and de-pool Service Charges considers what should go into a service charge; Calculation of direct costs; Calculation of indirect costs and overheads, including administration; Depreciation; Apportionment and allocation of costs; Designing-out service charges; Fixed and variable service charges; Service charge accounts. De-pooling service charges in local authorities and housing associations; Reviewing existing Service Charges; Affordability issues; Value for money; Benchmarking; Minimising service charges to drive affordability for customers and Case Studies.
  • Service Charges, Housing Benefit, Universal Credit and Customer Service considers service charges that are eligible for housing benefit; Service charges that are not eligible for housing benefit; the impact of Universal Credit on service charges, maintaining the standard of accommodation, areas of communal use, basic communal services, tenant accommodation specific charges; Service Charges in Supported Housing; Intensive Housing Management; Estate Charges; and different approaches to welfare in Scotland.

All the webinars are fully up to date.

The presenter will be Adrian Waite, who is well known for his ability to explain complex financial matters clearly. To view his biography, please click here.

It is possible to ask questions during and after the webinar. Each webinar is also accompanied by a very useful briefing paper that will be emailed to participants after it has finished alongside a copy of the presentation used. A recording of the webinar is also available after it is completed.

To make a booking, please click on one of the following links:

broadband

AWICS offers Webinars on a broad range of subjects relevant to public services, local government, housing and finance.

Whether or not you have ever attended an AWICS webinar, we would like to know about your views on webinars. We would therefore be grateful if you could complete our short survey that you can find by clicking HERE

If you would like to view an explanatory note about how our webinars work please click HERE
Note: Cookies are used on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies. Read more about our cookie policy

Copyright © 2020 AWICS. Website by Web Industry