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In-House Service Charges

Aim

This course provides delegates with a working knowledge of service charges for leaseholders and tenants and in local authorities and / or housing associations. This will put you and your colleagues in a position of advantage. Our courses are designed to give an introduction and overview to this important subject and are fully up to date with all developments.

There are separate English and Welsh versions of this training available.

Content

The session will answer the following questions:

  • How do Service Charges work in Housing Associations and Local Authorities and for Leaseholders and Tenants?
  • How are service charges calculated?
  • How to de-pool service charges?
  • When are service charges eligible for housing benefit / universal credit?
  • Service Charges in Supported Housing
  • Service Charge issues and how to ensure excellent customer service?
The session is accompanied by a very useful hundred-page book that is designed for reference after the session entitled: “All You Want to Know About Service Charges in Social Housing 2017”

Outcomes

Delegates will have an understanding of how Service Charges are calculated and managed and the issues involved.

Who Should Attend

These courses are suitable for people who are not experts in service charges, but who need to understand the basics and achieve an overview of what is going on. It is suitable for councillors, board members, housing managers, legal staff, finance staff, tenant representatives, members of the service charges team with limited experience and others who realise that an understanding of service charges can place them at an advantage!

This session has been delivered recently for many clients including:

  • Manchester City Council
  • Mid Suffolk District Council
  • St. Albans District Council
  • St. Vincent's Housing Association
  • SHAL Housing Association
  • Two Castles Housing Association
  • Valleys to Coast Housing
  • Wrexham Borough Council

For further information about an in-house session of 'All You Want to Know about Service Charges in Social Housing' please contact Adrian Waite on 017683-51498 or adrian.waite@awics.co.uk

Other Information about Service Charges

For further information on our Seminar: 'All You Want to Know about Service Charges in Social Housing in England' please click HERE

For further information on our Seminar: 'All You Want to Know about Service Charges in Social Housing in Wales' please click HERE

For further information about Management consulting advice and assistance with service charges please click HERE

For further information about our publication: 'All You Want to Know about Service Charges in Social Housing 2017' please clcik HERE

For briefing papers on service charges please click HERE

An AWICS training session about to start.

Our in-house training sessions are delivered at the client's premises or another venue arranged by the client.

All our in-house training sessions are tailored to the needs of the individual client. This includes using local data to illustrate the points and emphasising matters that are of interest locally.

Most of our in-house training sessions are for a day, but there are half-day and evening options available.

To download a copy of our brochure, please click HERE

For more information about in-house training or to arrange a session, please contact Adrian Waite at 017683-51498 or adrian.waite@awics.co.uk

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