Performance Management

 
Aim
 
This course provides attendees with the information that they need to set targets and to monitor performance within projects.
 
Content
 
This course will include coverage on:
  • What is meant by performance
  • Performance Management and Monitoring
  • Corporate Governance and Regulation
  • Corporate Leadership and Visioning
  • Member/Officer Relations
  • How to set expectations and measure them
  • How to ensure good conduct
  • How to handel difficult conversations with customers and employees
Outcomes
 
Attendees will have a greater understanding on how to set performance targets, monitor how well they are met and ways of dealing with underperorming staff.
 
Who Should Attend
 
Anyone responsible for managing teams of employees who needs to set realistic targets and be capable of accessing how well they are met.
Customised Course
 
We are able to customise all of our in house courses to focus on your own needs. Simply Contact Us to get more information on how we can do this and to place a booking.