Essentials of Benchmarking Aim Benchmarking is the practice of conducting a systematic comparison of the operations and performance of your unit / organisation with the operations and performance of other designated units / organisations. It can form the basis for improvements in products, processes and performance. Content This course will include coverage on: Types of Benchmarking Types of Benchmarking Partner Uses of Benchmarking Implementing a Benchmarking Exercise Stage One - Deciding What To Benchmark Stage Two - Identifying Benchmarking Partners Stage Three - Gathering Information Stage Four - Analysing That Information Stage Five - Implementing The Findings
Outcomes Attendees should be able to identify potential indicators to identify performance and ways in which this data can be collated and analysed to give a guide to success. Who Should Attend This workshop is aimed at staff in voluntary bodies and in the public sector who need to understand benchmarking and how to conduct a benchmarking exercise. | 
