ALL YOU WANT TO KNOW ABOUT

SERVICE CHARGES IN SOCIAL HOUSING 2017

 
Seminars - February to May 2017
 

We are holding seminars on ‘All You Want to Know about Service Charges in Social Housing’ from February to May 2017. These seminars are designed to give an introduction and overview to this important subject and are fully up to date with all developments.

 

Service charges are an integral part of landlords’ work in financing value for money services and sustaining customer satisfaction. They have always been relatively complex but with increased financial challenges and legal and financial complexity there is an increased need to understand how service charging works.

 
Housing Associations have traditionally levied service charges with most local authorities in England introducing them in the ‘noughties’. Financial constraints and proposals for the future funding of supported housing are leading many local authorities and housing associations to look at reviewing their approach to service charges. The rolling out of Universal Credit is having an impact on benefit entitlement for service charges.

 

These seminars are suitable for people who are not experts in service charges, but who need to understand the basics and achieve an overview of what is going on. It is suitable for councillors, board members, housing managers, legal staff, finance staff, tenant representatives, members of the service charges team with limited experience and others who realise that an understanding of service charges can place them at an advantage!

 
What the Sessions Cover:
  • How do Service Charges work in Housing Associations and Local Authorities and for Leaseholders and Tenants?
  • How are service charges calculated?
  • How to de-pool service charges?
  • When are service charges eligible for housing benefit / universal credit?
  • Service Charges in Supported Housing
  • Service Charge issues and how to ensure excellent customer service?

The sessions are accompanied by a very useful 100-page book that is designed for reference after the session entitled: “All You Want to Know about Service Charges in Social Housing 2017”

 
The price of the seminar in London is £250 plus £50 VAT, total £300. In Leeds it is £195 plus £39 VAT, total £234.
 
Venues and Dates:
London: Novotel Hotel, Waterloo - 15th February 2017
North: Novotel Hotel, Leeds - 17th May 2017
 
book now
 
Brochure & Order Form
 
You can download the brochure and order form by clicking below:
 
 
 
 
Seaview House at Herne Bay, Kent. One of Canterbury Council’s sheltered schemes.
 
There are often more issues with service charges in flats and sheltered schemes.