NATIONAL HOUSING FEDERATION LEASEHOLDER AND TENANT SERVICE CHARGES CONFERENCE

I attended the National Housing Federation’s conference on leaseholder and tenant service charges on 3^rd September 2014.

I was responsible for presenting two sessions as follows:

Calculating and Apportioning Service Charges in an accurate and transparent manner:

Assessing the technical support and advice available
Establishing best practices of identifying and calculating service charge costs for your property portfolio
Projecting future service charge costs earlier to minimise disruption to your organisation

To download your FREE copy of the slides please click HERE

Minimising Service Charges to drive Affordability for your customers:

Understanding which chargeable services are valued by customers
Minimising the costs of utilities when overall prices are sharply rising
Putting measures in place in the development stage to ensure lower cost services

To download your FREE copy of the slides please click HERE

I have also prepared a briefing note that summarises the sessions that were presented by the other speakers. this includes:

Placing Affordability and Value for Money at the heart of your service charge strategy
the challenges of fixe and variable service charges
Integrating Depreciation costs into your service charges strategy
Refocusing your service charges strategy around Universal Credit
Building a transparency strategy suitable for both rental and leasehold properties
What does an effective service charge communications strategy look like?

To download your FREE copy please click HERE

Information about the AWICS seminar and workshop 'All You Want to Know about Service Charges' can be found HERE

Information about our book 'All You Want to Know about Service Charges' can be found HERE

The National Housing Federation Leaseholder and Tenant Service Charges Conference was held at America Square Conference Centre in London on 3rd September 2014